Shipping policy

At Callwood Whyatt Holdings, LLC, d/b/a SYLVHAIR, we believe every woman deserves to receive her beauty essentials with care and peace of mind. Whether you’re shopping for the perfect wig, elegant jewelry, or eye-catching lashes, we make sure your order arrives safely and on time.

Processing & Delivery

• All orders are processed within 1–2 business days.
• We ship with Standard Delivery (3–7 business days).
• Custom items may have a 2-4 week shipping period.
• You’ll receive a tracking number once your order ships, so you can follow it every step of the way.

Shipping Rates

• Calculated at checkout based on your location.
• Free shipping fees apply unless waived during special promotions.

International Shipping

• We ship worldwide. Delivery times vary by country and customs clearance.
• Any duties or taxes are the customer’s responsibility.
  Order Support

• If your order is lost or arrives damaged, email us at [insert contact email]. We’ll make it right.

Because beauty isn’t just about looking good—it’s about feeling confident. That’s why we treat every package like it’s part of your moment to shine.